Effective Date: 01/01/2026
Last Updated: 01/01/2026
Thank you for choosing BeshBuys.com. We aim to deliver your orders quickly, safely, and reliably across Bangladesh. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Delivery Coverage
We deliver nationwide, including:
All major cities
District towns
Suburban and rural areas
Some remote regions may require additional delivery time.
2. Processing Time
After you place your order:
Regular Processing Time: 12–48 hours
Orders placed on weekends or public holidays may be processed on the next working day
Pre-order or special-order items may require additional processing time (mentioned on product page)
3. Delivery Time
Delivery time depends on your location:
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days
Remote or hard-to-reach areas: 3–7 working days
Delivery timelines may vary due to weather, courier capacity, or other unforeseen circumstances.
4. Shipping Methods
We work with trusted delivery partners to ensure safe and timely delivery.
Shipping methods include:
Home delivery
Office/Business delivery
Courier pick-up point (where available)
5. Shipping Charges
Shipping fees depend on product type, weight, and location:
Inside Dhaka: Standard delivery charges
Outside Dhaka: Courier-based delivery charges
Heavy or oversized items may have additional handling fees (if applicable)
Shipping costs will be shown at checkout before you confirm the order.
6. Cash on Delivery (COD)
Cash on Delivery is available across Bangladesh.
Important:
Please do not open the package before making the payment to the delivery agent.
You may open the parcel after payment. For any issue, you may request a return according to our Return & Refund Policy.
7. Order Tracking
Once your order is shipped:
You will receive an SMS or email with shipping updates
Tracking details may be available depending on the courier service used
8. Delivery Attempts
If the delivery agent cannot reach you:
They will attempt delivery 1–2 more times
If unsuccessful, the order may be returned to us
We will contact you to reschedule or process cancellation
9. Incorrect Address / Delivery Failure
Please provide accurate:
Name
Address
Phone number
We are not responsible for failed deliveries due to incorrect or incomplete information provided by the customer. Additional charges may apply for re-delivery.
10. Damaged or Missing Items
If you receive:
A damaged package
Missing items
A wrong product
Please contact us within 48 hours with:
Order ID
Unboxing video or photos
A clear description of the issue
This helps us process your claim quickly.
11. International Shipping
Currently, BeshBuys.com ships within Bangladesh only.
International shipping may be introduced in the future.
12. Contact Us
For shipping questions or support:
BeshBuys.com
Owned by Sabuj Import Export Limited
📍 165/3, Kalshi Road, Dhaka Cantonment, Dhaka-1206, Bangladesh
📧 Email: hello@beshbuys.com
🌐 Website: www.beshbuys.com
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